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Next steps with Plan M Discussions (BDS)

Discussions are in progress between Jisc and the metadata supplier BDS (Bibliographic Data Services Ltd.) in relation to the objectives of Plan M and following up on the recommendations from the Remodelling the Library Data Marketplace (RLDM) project which recently concluded. We are currently working in collaboration with SCONUL and RLUK, and liaising with other […]

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Chatbots in Libraries

Chatbots – automated conversation systems – have several advantages. They are available 24/7 and are consistent and patient when answering queries. They remove the requirement to navigate many different sources of information. In some cases, they are less intimidating for users and fit trends of communication involving smartphones or tablets.   Over the last few months, […]